I'm told by an engineer from the Total Support Group (whoever they are!) that I can't receive BT Sport in Whitby, North Yorkshire YO21 1QD even though I have bought the BT Vision Box and viewing card. This is something that the BT technical help desk in India seems unaware of so I have wasted several hours of my time on the phone trying to solve a problem that doesn't have a solution. Is the engineer correct in what he says and why doesn't BT know this.
Thursday 17 October 2013 8:23AM
Whitby
I'm told by an engineer from the Total Support Group (whoever they are!) that I can't receive BT Sport in Whitby, North Yorkshire YO21 1QD even though I have bought the BT Vision Box and viewing card. This is something that the BT technical help desk in India seems unaware of so I have wasted several hours of my time on the phone trying to solve a problem that doesn't have a solution. Is the engineer correct in what he says and why doesn't BT know this.