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All posts by Floyd

Below are all of Floyd's postings, with the most recent are at the bottom of the page.

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Friday 3 May 2013 3:30PM
Luton

I have an Acoustic Solutions HD TV with built in freeview. Until the beginnng of April it was working fine. Now, however,it only works at all after midnight. During the day all programs are erased and it showing anything at all it only pixilates. I am at a complete loss why this is happening. We have a communal rooftop aerial and my connection cables are ok. Can anybody tell me what is going on here? I am desperate. I live in the LU3 1BE area. There should not be any problems here as I understand it.Please give me an answer with a clue what to do now. I have already reinstalled all the channels, but this also made no difference. Floyd

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Monday 27 May 2013 10:00PM

jb38 Just saw your answer to my problem. I am Floyd and I wrote on May3 and you answered that same day. I don't quite understand your answer. Should the roof antenna have been repositioned to the Luton transmitter and should I make the landlord aware of that? I believe I could get the 2 stations you mentioned before the trouble started. I checked with some of the other tenants and since some of them have Sky and Virgin I could not get a clear picture from them. I called the company who installed the roof antenna and they said that the management here did not take out maintenance insurance. Should they have done so? If so, I can approach them on the basis that the antenna could have been corroded etc. Up to now they have refused to do anything about my problem. I even installed a new flylead without any improvement. Also, is it possible that there is a tuner problem and the TV itself is to blame? I hope to hear from you again. Thanks a lot. Floyd

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Tuesday 28 May 2013 2:16PM

jb38. Thanks for your answer. You talk about commercial channels, but I have problems with ALL THE CHANNELS, INCLUDING BBC. At times, especially during the day NONE of the channels work and the programs all disappear from the channels. When it is working however all the programs reappear. So it must be more than interference. And as I said before, the problem is mostly during the day and usually after midnight things get better. Do you have an explanation to the above?

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Saturday 1 June 2013 2:27PM
Luton

jb38.. I usually get both no signal level and no signal quality. Sometimes, however I get about 75% signal level but at the same time no or poor signal quality. So the booster would not help this. I am asking again, should the antenna have been changed to face the Luton transmitter and should it now be pointing vertically? Right now it is still horizontal. Last night I could not get any channels again except some pixelation. Do you still think the answer lies in telling the management here that the antenna should be repositioned to face the new Luton transmitter and this would solve the problem?

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Wednesday 5 June 2013 3:04PM
Luton

I have a HD TV with built in Freeview. The freeview has turned into complete rubbish for unknown causes, probably the rooftop antenna is not working right. I noticed that Freesat does not have channel 19-yesterday listed. This is one of the main channels for my tv viewing. If I would switch to Freesat could I also use Freeview at the same time so I get yesterday also? What should I do?

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Sunday 9 June 2013 7:46PM
Luton

Ian from notts:





jb38 I have followed all of your suggestions which you made on June 1. First, I connected my old Goodman GDR11 and connected the aerial directly into my old BECO TV. The result was the same as with the Acoustic TV. No channels were found after repeated tries.
I also contacted most of the other tenants in the 2 buildings. Each building has a rooftop aerial but there is a visible cable connection running between the 2 buildings. I don't know if the connection is coming from the aerial or from the satellite dish underneath the aerial. I live in the building which faces Studley Road and does not have the satellite dish. The aerial on my building is right next to Malzeard Road and I live on the other end of the building.
I talked to most of the tenants in both buildings. 5 of them said they had Freeview and they said they had no problems. There are 2 entrances in my building. Only 1 of the people with Freeview live in my entrance. There was 1 other person living in the other entrance of my building, Both of them live on the top floor. I live on the ground floor and there is a large tree in front. But I think that should really not make any difference since the aerial is coming from the roof which is higher than the tree. But I am really quite far removed from the aerial since it is on the other end of the building.
Yesterday I tried another flylead and late in the evening I managed to install again most of the channels on the Acoustic. They had previously been erased together with all the programs. I got very good reception.
This morning around 10 am I tried the TV again and all the channels and the programs were still there. But guess what, I was out in the afternoon and when I got back the channels were still there, but all of the programs had disappeared. There was no signal level or signal quality on any of the channels. I left the TV on and left it on multiplex 24 because that was my best channel before. As of now, after several hours, the signal level turns on and off and the quality signal changes between none and poor. I still cannot get any programs at all. I am at a complete loss to understand what is going on here. It is driving me crazy and I don' know where to go from here. The freesat really is not a good option for me because I always watched channel 19-yesterday which is my favorite channel because of all the documentaries. Freesat does not have channel 19. The big question is since 5 other people seem to have no problem with Freeview, why do I have it and who can help me?




















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Friday 14 June 2013 2:28PM
Luton

jb38 Thanks a lot for all of your help.
I have checked with the tenants who say they have Freeview. In the building next to mine which has the antenna you saw earlier all 3 people said they can get ITV3, Pick and Yesterday. In my building, a person close to the antenna said she could not get the 3 channels. In my entrance the person on the top floor said she could get ITV3, but not Pick tv and yesterday.
Last night I was able to get all the channels including Pick and Yesterday. This morning I still could get all of them but after a little while it all started to fade and I could not get any channels at all any more!
As you said there may be bad connections in the cable on the roof, but I strongly feel that we do not have the right antenna in the first place to receive Freeview. Do you think a wideband antenna would solve the problem? If so, what type would you recommend so I can talk to the management about it? The present installation was done by "4 Seasons". I am not sure how good they are. Do you know of any other installers in this area who might be good? I am convinced now that the problem as you also said is completely outside of my flat and the management has to do something about it. Thanks again for your help.

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Thursday 11 July 2013 2:19PM
Luton

jb38, I am totally exasperated and don't know where to go from here. I followed your advice and talked to several people here in the building who had also reception problems. I then contacted the management and they sent out 4 Seasons TV installation service who had originally installed the system. They looked at my TV and then proceeded to fix what was wrong. They something about the amplifier system but I don't know what they did. In any case my TV worked fine after that for about 2 weeks. I got all the channels back and I had almost no pixilation. Two days ago all the channels started to pixelate again to the point where I could not watch TV at all any more. I contacted the management again and this morning they sent out the same guy again. He looked at my TV and tried to reinstall all the channels by using a full channel scan. No channels were found. He then said immediately without rechecking his previous work, that my TV was faulty and I needed to buy a new TV. I told him I did not believe he was right, because it worked fine after he did the recent repair. I also believe he was wrong because when I later tried to reinstall the channels manually they all showed a high signal level, but in every case also a poor quality level. Would that not mean that there is still again something wrong with the antenna installation? From what I can see the mux Channels involved are numbers 24,27,48,50,51,52 and 59. all showing poor quality indication. Some of the channels reinstalled manually but the picture would only pixelate and no program could be seen. Do you have advice what I should do now?

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Sunday 14 July 2013 9:08PM
Luton

jb38. Thanks again for your help. But I am baffled about what is happening now. Today I disconnected the flylead, turned off the TV at the socket and retuned all the channels. After that I reconnected the flylead and retuned again. I got all the channels and when I checked the signal strength, it showed about 80% signal level and also on all the channels it showed medium quality strength. In the past whenever it showed medium I always got a good picture without any pixilation. The only time I got no picture in the past when it showed poor quality. But now, even showing medium quality I get only pixilation and no picture at all on any of the channels. What is going on here? Shouldn't I get a picture when it shows MEDIUM quality signal strength as before???

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