For the last 2 weeks when watching BBC One HD, the sound is cutting off often and to get it back, by switching to another channel and back, the sound will come back. It can start again after another 20 minutes and again.
It is only happening on BBC One HD.
A friend living near Cold Ash has experienced the same problem as another friend leaving next door, he thought that it's TV was going wrong but it is not the case. It does not do it on BBC One SD and any other HD or SD channels.
Can you please check what could cause this problem and come back to me?
Thanks in advance
Regards
Alain
Thursday 24 March 2016 3:22PM
Dear Sirs
For the last 2 weeks when watching BBC One HD, the sound is cutting off often and to get it back, by switching to another channel and back, the sound will come back. It can start again after another 20 minutes and again.
It is only happening on BBC One HD.
A friend living near Cold Ash has experienced the same problem as another friend leaving next door, he thought that it's TV was going wrong but it is not the case. It does not do it on BBC One SD and any other HD or SD channels.
Can you please check what could cause this problem and come back to me?
Thanks in advance
Regards
Alain