All posts by Dionne
Below are all of Dionne's postings, with the most recent are at the bottom of the page.
currently have no signal being received on my sky+ hd box. At first it states the number 25 in the top right, then I put it on standby and switched it back on it said 30. Repeated again and it said 10. I called sky cs they got me to do a software download. This didn't resolve the issue and when I switched it back on it said initialising and then goes off to a blue screen. And when I press tv guide it states searching for listings. I called back and he suggested resetting the box (which would delete everything) as he could not guarantee this would work I refused this option. I have just checked the signal as stated above and the bars are empty. My postcode is M50 1DH. I live in flats and have a communal dish. I don't know anyone to ask if they're having the same problems, the weather is dry. I was not receiving certain channels a few months back (universal, disney, e) and an engineer came and sorted that as I wasn't receiving 1 of the 4 channels. The cs person said to take my box to someone elses house (yes seriously) to see if it's the box or the dish so I'm going to try it at my cousins tomorrow. Any help would be greatly appreciated as I cannot afford to spend another 65 quid on an engineer.
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Sunday 14 October 2012 11:16PM
Salford
I currently have no signal being received on my sky+ hd box. At first it states the number 25 in the top right, then I put it on standby and switched it back on it said 30. Repeated again and it said 10. I called sky cs they got me to do a software download. This didn't resolve the issue and when I switched it back on it said initialising and then goes off to a blue screen. And when I press tv guide it states searching for listings. I called back and he suggested resetting the box (which would delete everything) as he could not guarantee this would work I refused this option. I have just checked the signal as stated above and the bars are empty. My postcode is M50 1DH. I live in flats and have a communal dish. I don't know anyone to ask if they're having the same problems, the weather is dry. I was not receiving certain channels a few months back (universal, disney, e) and an engineer came and sorted that as I wasn't receiving 1 of the 4 channels. The cs person said to take my box to someone elses house (yes seriously) to see if it's the box or the dish so I'm going to try it at my cousins tomorrow. Any help would be greatly appreciated as I cannot afford to spend another 65 quid on an engineer.