All posts by Rob Mitchell
Below are all of Rob Mitchell's postings, with the most recent are at the bottom of the page.
Hi jb38,
Well i don't really have the opportunity to do the suggested test, however i have put the AM Radio near to my Wi Fi router and there is some noise coming from it as you would expect but not loads, however the power supply adapter was very noisy, if they have this against the wall next door which i think they may have it could be the issue.
Anyway i an hoping that Virgin Media will now take this seriously and investigate the issue correctly.
Will keep you posted
Rob
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Well, it's been some time but here is an update. After many visits to my Neighbours house virginmedia stating that nothing was wrong with the kit i complained myself directly to Virginmedia.
They contacted me directly and made an appointment with next door and they were hoping to move the wi fi box to another room in the house, I had explained the issue in depth in the complaint made and they did not question the prognosis.
However they have now visited next door and they do not want to move there wi fi box (no understanding why really unless it plugs into the tivo box, i have no idea). He has changed the router for one on another channel and i will have a look tonight, however i am sure the issue will still be there if the box has not been moved.
Will keep you up to date.
Regards
Rob
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Well, update, next door now have a new super hub 2 and new power supply and my problem has now gone. Virgin media were really good once i got hold of the principal engineer for Oxford. They have also made an appointment with me to upgrade my own Wi fi box to superhub 2 for all the trouble.
thanks to all for all the advice.
hopefully someone else will find the threads useful.
Rob
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Sunday 9 February 2014 3:20PM
Hi jb38,
The Wi fi box is a virginmedia superhub, the same as the one in my house. Mines a long way from my tv.
i am hoping that Virgin Media can now sort this out.
regards
Rob