All posts by Rod H
Below are all of Rod H's postings, with the most recent are at the bottom of the page.
I am having (off-air message) also for UCB 1 and UCB 2 as well as issues with Classic FM. I phoned UCB and they say that they have had no other queries about reception issues in the Leamington area, so told me to leave if for a few days. So no progess here :(
Is there a way of telling which transmitter your set is tuned to. My sets just say D1 11D / 222.064 which is just the Multiplex data (not the transmitter?) Sorry I am not very technical, so not sure if I am correct?
I actually live in Radford Semele (Leamington Spa area) which seems to be on the fringes of coverage, although I have never really had issues with DAB and DAB+ signals before (usually near 100% quality).
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Chris .SE
Thanks for your detailed response and explanation - I will contact UCB again and do as you suggest. I'll update in due course.
Re. your comment above "synchronisation issues" ...does that mean tranmitters can pump out data where the data steam is lagging or ahead of another transmitter and our receivers see errors which they are continuously trying to correct in real-time, resulting in the lo quality / off air messages? Thanks
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Chris.SE
I have sent the below to broadcasting@ucb.co.uk on the suggestion of the colleague at UCB whom I initially spoke to. - I'll report further when I know more.
"Hi
I have spoken with Chris today a couple of times, on your Stoke on Trent number and he has suggested that I email you.
I live on the outskirts of Leamington Spa and my UCB1 and UCB2 DAB+ service has been off air for a few days now. (Classic FM too.) (Multiplex D1 11D / 222.064)
Whan I initially spoke to Chris he said that he had not had any other issue raised about the service in my area and suggested that I just wait to see if it resolved itself.
I have since dug a bit deeper and there are reports appearing on specialist web-sites over a wider area from Leamington Spa to Northampton and as far as Warmington (near Peterborough) which might suggest synchronisation issues?
I was wondering if I could prevail upon you to get in touch with your colleagues on the transmission side of things to have a look into this and perhaps advise?
Many thanks in advance
Rod H
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Chris.SE
Had a response from UCB..
"Hi Rod,
Thank you for reaching out and letting us know. We have had a few reports of outings in Rugby and surrounding areas - our broadcasting partner is aware of this and has informed us this is due to an issue with a transmitter in the area, which they are aware of. We are hoping this will be resolved as soon as possible!
Thanks again for your patience."
Watch this space I guess :)
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Chris.SE
Update...nothing further from UCB - but happy to report that my service (UCB1, UCB2 and Classic FM) seems to have been restored, this morning :)
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Chris.SE
I have emailed again to inform them and to see if they have any details on the remediation, that they can share.
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Chris.SE
They have referred me back here :)
"Hi Rod, great to hear!
It's been confirmed that it was to do with a transmitter in the area, there have been a number of reports particularly in the Midlands of drop outs. You can take a look at the link below and look for your area to see if others have reported dropouts may be useful in the future!
All UK DAB radio transmitters | free and easy for 21 years
Please don't hesitate to let me know if you continue to have issues here, and I'm very pleased to hear your service has returned.
Enjoy the rest of your week
God Bless
Joe Rivers
UCB1 Playout Scheduler/Project Coordinator
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Sunday 13 August 2023 5:23PM
Sunday, 13 August (Leamington Spa) Classic FM with signal quality around 40%-50% at best (unlistenable).