All posts by marie
Below are all of marie's postings, with the most recent are at the bottom of the page.
hi jb38 its tescos own model (tekenek) it was fine before we retuned it and does automatically store after its finished, its baffled us.Its just 12 months old (typical) or we could have taken it back. Thankyou for your reply
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Thankyou ever so much jb38 :) we will definatley give that a try at the weekend as the tv in question is at our caravan. Ive also read the link that you sent and would you believe that is the store in which we purchased ours. Im so greatful for you advice thankyou ever so much. I will indeed keep you informed of how we get on. I wernt aware of the EU legislation at all, so this too is a great help. Once again thankyou ever so much. I will post again on monday :) x
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Hi again jb38, tried what your said but still doing same so must deffo be a fault :( ive emailed tesco customer service, who are sending a form out for me to fill in something called out of warranty form then send back with copy of reciept. Im hoping that they can help us. Ill keep you updated
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Hi jb38 just thought I would update you. I managed to find the manual for our tv. Last week we tried tuning without aeriel in then retuning with it, this has mentioned didnt work, we couldnt do the reset as we didnt have the manual and couldnt find the settings on tv. Well great news now all down to your superb advise, we did the reset and woohoo :) tv working an absolute dream now, no more need to retune. Im so happy and greatful to you. I just need to email tesco back now and tell them we got online help and have now sorted it. Once again thankyou. Sending you a big hug :)x
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Monday 15 August 2011 7:58PM
hi since doing the retune on our tv in lincolnshire, every time we turn the tv off we have to do a complete retune when we turn tv back on? any ideas why