All posts by Ruth Tenne
Below are all of Ruth Tenne's postings, with the most recent are at the bottom of the page.
for the past few days my Freeview built in TV has very bad reception and I could not get London Live (Channel 8). I called Freeview's but my complaint was dismissed off-hand. I was also told that my transmitter is Crystal Palace and work on this transmitter by Freeview has ended in 2018.
In fact my transmitter is at Alexandra palace - as I was informed by Freeview's engineer in the past.
If , indeed Freeview is a responsible company , as they claim , they ought to send their engineer to check the signal interference on my TV and retune it if needed .
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Saturday 7 December 2019 12:15PM
I have very bed transmission for the past few days , and could not get Channel 8 -London living.
I called Freeview's helpline and they dismissed my claim telling me that I have to cal a private engineer. Moreover, they insisted that my transmitter is at Crystal place while I was told by their engineers before and other television installers that my transmitter is at Alexandra Palace . I am at London NW6 which is , indeed, covered by the transmitter of Alexandra palace.
If you are indeed a reputable company , as you claim, you ought to send an engineer in order to check my reception and possibly re-tune it instead dismissing my complaint off-hand and offering incorrect information - telling me that work on reception under Crystal Palace transmitter has ended in 2018.